What Data We Collect and Why We Hold It
When you create an account with rgame11, we collect the details you submit during registration — your name, contact number, email address and the payment method you link, whether that's Touch 'n Go eWallet, Boost or GrabPay. Transaction records are kept for account reconciliation and to
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satisfy the requirements of applicable law in your jurisdiction; access to this platform depends on whether local law permits it where you are based. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and
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to resolve disputes if they arise. We do not sell your personal data to third parties. Any data shared with payment processors like DuitNow or FPX is limited strictly to what those rails need to complete your transaction. You can ask us to review, correct or
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delete your data at any time by contacting our support team. Players in Kuching and other Malaysian cities access the platform under the same data terms as every other account holder. Retention periods vary by data type: account identity records are held for as long as
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your account remains active, while transaction logs are retained for the period required under the applicable legal framework.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.